Shipping Policy

SHIPPING POLICY

Lightroom Presets

All orders are processed within 1 to 2 hours and are delivered electronically after receiving your order confirmation email.

You will initially receive a download link on the order confirmation page. You will then receive an order confirmation email followed by a further email with your order download link.

Physical Products

  • Order Cut-off Time: 23:00 Pacific
  • Delivery Time:
    • Handling Time: 1 – 2 Days. Monday to Sunday
    • Delivery Time: 1 – 2 Days. Monday to Sunday

All orders are processed within 1 to 2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For Lightroom Presets: Shipping is free.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

In-store pickup

We do not offer instore pickup.

International Shipping – Lightroom Presets

We offer international shipping via email of all our Lightroom Presets.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us confirming your order. Within 30 minutes you will receive a second email with the download link of your product(s).

If you haven’t received your order within 1 day of receiving your order confirmation email, please contact us at admin@thepresetscoy.com your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at

Email: admin@thepresetscoy.com

Address: 25883 N Park Ave, Suite 523490, Elkhart, Indiana 46514

Phone Number: (574) 575-4075